Email Management - Email Retrieval

Description

Users can retract mistakenly sent emails or modify and recall original emails directly through the interface without the need for administrator intervention.

Please note:

• The system will query based on the original transmission records, so emails that have been deleted and removed will still appear in the search results.
• Emails with abnormal formats cannot be searched correctly.
• By checking the option to ignore the Ad Mailbox Recycle Bin, the email will still appear in search results if it has been moved by the user to the Ad Mailbox Recycle Bin.
• Only emails within the same domain can be recalled, emails sent to external domains cannot be recalled.
• Can only retrieve today's emails.

How to recycle mail?

1. In the settings, go to "Mail Handling" > find "Search and Recover Emails", enter the recipient's email address or subject of the email you want to recover, then click [Search]. You can also choose to "Ignore Promotional Inbox" or "Ignore Trash" at this time.

4. After the search results appear, select the emails to be recycled, and click on the [Recycle Selected Emails] button at the top.

5. Confirm whether to recycle, click "OK", the system will report the recycling result, and the email will be successfully recycled!