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How to receive and read emails?

  • Updated

Using Mailing Lists

  • In the inbox's email list, the titles of unread new emails will be displayed in bold, while read emails will be shown in regular font.
  • To change the sorting order of emails, click on the text links such as "Subject," "Sender," "Date," "Size" above the email list to sort emails by that specific criteria. If you want to change the sorting order of email columns, click and drag the column you want to move for sorting using the left mouse button, allowing you to customize the sorting fields.

Open Email

To read an email, click on the title of the email you wish to read in the email list. Clicking once allows you to preview the content of the email, while quickly double-clicking opens the email content in a new window.

  • Switch between plain text and HTML
  • To reduce the risk of malicious emails, users can go to their personal settings and set the default email reading mode to "plain text". They can then click on the HTML tab to view rich multimedia content after ensuring it is safe.
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New Message Notification

  • Every time you log in, the system will automatically retrieve new emails.
  • If there is a new message, the original human icon at the top left corner.It will become an envelope icon.Simply click on the envelope icon to access your inbox and read new messages.

 

Related Issues

How do I add "tags" or "highlight colors" to a letter?
To assist users in managing a large volume of emails, this system supports the function of marking and labeling with colors, allowing users to annotate the processing status of each email.
  1. To add "tags" or "highlight colors" to the email currently being read, please click on the drop-down menu for "Labels" in the toolbar. To add "tags" or "highlight colors" to multiple emails, first select the relevant emails, then click on the drop-down menu for "Labels" in the toolbar.
  2. In the dropdown menu under "Tags," choose the desired "tag" or "label color" according to personal preferences:
    •  Pin to Top: Placing a message at the top of the message list; to remove the "Pin to Top" label from a specific message, please directly click on that message.Icon.
    • Flag: Stand out the letter prominently, the meaning is self-defined; to remove the "flag" mark of a certain letter, please directly click on that letter.Diagram.
    • Important: Mark the sender as important in the mail; to remove the "important" label from a certain email, please directly click on that email.Icon.
    •  Mark as Read: Label the email as read.
    • Unread: Mark the email as unread.
    • To be processed: Distinguish the items to be processed and set them aside for future reminders; To remove the "To be processed" label from a specific email, please click directly on that email.Icon.
    • Read-only: Set emails that need to be kept in the mailbox as read-only to prevent accidental deletion; to remove the "read-only" mark from a particular email, simply click on that email.Icon.
    • Color tagging: Provide color options such as light brown, grass green, light pink, goose yellow, sky blue, etc., for marking and categorization purposes.
  3. To remove the label of a certain email, please directly click on the label icon of that email, or click on the "+" or "-" symbol next to the text label to add or remove the label. If you wish to remove the color tagging of a certain email, after selecting the email, click on the "Labels" dropdown menu on the toolbar and choose "Remove color".
How to filter browsing emails?

For the convenience of filtering and browsing a large number of emails, this system supports a viewing function, allowing users to view emails by date, title, and sender; emails can also be categorized and viewed based on attachments, marking, and color labeling.

You can choose a suitable viewing mode from the View options on the toolbar.
Or you can directly select the range of emails to view by using the date picker.
Functions related to the content of the email
    1. In the body of the email, to the right of the sender, "The icon supports adding contacts function, allowing users to directly add the sender to their address book.
    2. In the body of the email, the "[Show More Tools]" button in the top right corner provides a variety of additional functions for reading emails:
      • Pack attachments: Download attachments of the email in a package.
      • Delete attachment: Remove the email attachment.
      • Save As: Save the email as a .eml file.
      • Display email header: Show detailed information about the email.
      • Display original message: Display original message.
      • Add to contacts: Add the relevant contacts to the address book.
      • Add legitimate sender: Add the sender to the whitelist and designate them as a legitimate sender.
      • Print: Print the letter.
      • Signature: Sign for the delivery of the letter.
      • Personalization Settings: Customize the settings of the reading page.
      • Open in new window: Open the email in a new window.
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