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Mailbox Security - Mailbox Login Records / Password Settings / Personal Security Code / Send and Receive Mail Services / Device Logs

  • Updated

Mailbox security includes: login records, password settings, alternate email, and sending and receiving email services. You can find the security-related settings for Mail2000 here.

 

Mailbox Login Records

You can view your previous login records by logging into your mailbox account. If you notice uncommon IP login records or a large number of login failures, it indicates that your account may have been compromised or someone is attempting to intrude. In this case, you should promptly change your password to ensure the security of your mailbox.

  1. In the "Personal Settings" section on the left-hand side menu, expand "Mailbox Security" and click on "Login Records" to access the page for login records.

  2. On the login record page, you can query all login data, successful login records, and failed login records according to your needs to understand the current security level of the email account.

Password Settings
In the password setting, users can modify their passwords. When setting, the password must meet certain strength requirements, and if the personal security code feature is enabled in your Mail2000, you will also need to enter your set personal security code when making modifications.

Change password?

In the "Personal Settings" section on the left-hand side menu, expand "Mailbox Security," click on "Password Settings" to enter the page for changing the password.

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2. In the password modification page, after entering the old password, new password, and confirming the new password, simply click the "Set Password" button to complete the password modification process.

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Password Strength

In addition to the password security rules indicated on the screen, the password strength can be divided into four levels based on the settings by the administrator. Character sets include lowercase letters, uppercase letters, numbers, and special symbols.

Password Strength Password Length Character Set of Passwords
Hide (will not be displayed on screen) 1 0
Please translate the following Chinese text into English while maintaining the context and format: 中 8 2
"Strong" 8 3
Very strong. 14 3
  • For example, when the password strength is "strong," the password must be at least 8 characters long and include three of the following: lowercase letters, uppercase letters, numbers, and special characters.

Forgot your password?
When logging into this email system, if the account and password are entered incorrectly, the system will immediately display a login error message and a password hint message. If after the password hint, you still cannot recall the password you set, please contact the system administrator immediately.

Personal Security Code

To enhance system security, when the administrator activates the personal security code authentication mechanism, you must enter your self-created personal security code in order to change your password or set up an automatic forwarding list.

In the "Personal Settings" section of the left-hand side menu, expand "Mailbox Security" and click on "Personal Security Code" to access the page for creating or modifying it. mceclip3.png
2. Please enter your account password first, then fill in the fields related to the personal security code, click on "Set Personal Security Code," and the creation or modification process will be completed. mceclip4.png

 

Mail and Delivery Services

To ensure the security of your mailbox, you can disable unused "SMTP, POP3, IMAP4" services to reduce the chances of hackers exploiting these three channels to steal passwords.

1. In the "Personal Settings" section on the left-hand side menu, expand "Mailbox Security," and click on "Mail Services" to access the settings page for sending and receiving emails. mceclip5.png
2. Select the service you are not using, change the status to "Closed", and click "OK" after the change to complete the setup. mceclip6.png

 

Device Log

The Mail2000 device log allows you to view the devices or browsers that have recently been logged in.

 

Device Log List

The device log list is divided into:

  1. My frequently used devices.
    • If you select "Add to my frequently used devices.You can view the devices added to the favorites list in this table without entering the OTP code again.
  2. Other devices
    • If the device has logged in to an account but has not joined "My frequently used devices."It will be displayed in this table."

List Content:

  1. Status
    • The status is divided into three types.
      • AlreadySign in
      • Logged out.
      • Logged in (current device)
  2. Device login
    • Display Device OS
  3. First login time
    • First login time displayed
  4. Last Login Time
    • Display device recent login time.
  5. Login location
    • Display device recent login location.
  6. Action
    • My frequently used devices: On the list, you can select "Remove Device" to remove the device from my frequently used devices list.
    • Other devices: You can select "Force Logout" on the list to log out of the logged-in devices forcibly.

How do I add a common device?

To add a device to my trusted devices, you need to first enable and set up two-factor authentication. Once the two-factor authentication is set up, on the page where you enter the two-factor authentication code to log in, you will see "This is my trusted device." Check the box, then click login to add the device to "My Trusted Devices."

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