After search results are returned, the system groups them into categories, as outlined by the red box below:

The grouping rules mirror the Advanced Search categories — Mail Date, Mail Flow, Mail Type, Encrypted/Signed mail, Sender, and Recipient — and each category breaks down into its own groups, as listed in the table below:

Category	Description
Mail Date	Grouped by year first; click any year and the results break down further by month.
Mail Flow	Inbound, Outbound, and Internal.
Mail Type	Read-receipt requested, With attachment, Important, Attachment identified, Attachment encrypted, Not sent to supervisor, and Not sent to colleagues.
Sender	Grouped by each sender, ordered from most to fewest.
Recipient	Grouped by each recipient, ordered from most to fewest.
Keyword	When the query contains two or more keyword conditions, each one is broken out separately.

When a category has more than 5 groups

If a category contains more than 5 groups (for example Mail Date, Sender, or Recipient), a ...more link appears under it. Click it to reveal another 30 groups; click again to show 30 more, and so on.

Example

If the Mail Date category covers 2001–2024, the results panel shows the first 5 by default.

Hiding classification results

You can hide unimportant categories to keep the screen free of distractions. Categories can be hidden one at a time or all at once. The examples below illustrate both approaches.

Example 1 — Hide a single category (Mail Date)

Click the up/down arrow icon on the screen.
The category is now hidden on screen.

Example 2 — Hide all categories

Click the blue bar shown in the image below.
All categories collapse and the middle pane gains more space for results.
Click the red-boxed area in the image below to bring the hidden categories back.

You can also export the classification breakdown to a CSV file for administrators to use.

Exporting classification results

Click the Export button next to Classified Results.
A dialog reports the current export status and asks whether you want to go to the results list to download. You can choose not to switch over right away — keep working in the system and pick the file up from the export results list later.
Go to the results list and download the exported file.

Showing the Mail Flow Diagram

To the left of every sender or recipient link, there is a Mail Flow Diagram link (see the red box below). Clicking it builds a flow diagram from the current search results, with that sender or recipient as the focal point.